Nature of Information: The information collected by ArtyOwl.com can be, Personal Information(includes but is not limited to, name, age, address, contact information including email address) or Sensitive Information (information relating to password, financial information such as bank account or credit card or debit card or other payment instrument details; physical, physiological and mental health conditions, sexual orientation, medical history and records; biometric information or any other susceptible detail of the User) (collectively referred to as “Information“).
Collection of Information: The User may, in certain instances visit the Website anonymously, without revealing the identity or without intending to provide any Information. Notwithstanding this, there may be instances, wherein the User may be requested to provide certain Information in order to cater to the requirements of registration and in order to avail the assistance of ArtyOwl.com. Any such Information so collected may also be used to enhance the quality of assistance offered by ArtyOwl.com.
Use of Information: The Information which is collected and stored by ArtyOwl.com is used only for lawful purposes which includes, creation of User account with the Website that enables the User to manage and access the various features of the Website, for payment for the products purchased on the Website and for such other services, as may be provided by ArtyOwl.com.
Withdrawal of Consent: In the event, the User does not intend to provide any further information or continue with the use of the Website, the User in such scenario can unsubscribe by accessing the ‘unsubscribe’ link. Pursuant to such a request from the User, ArtyOwl.com shall as per its Data Retention Policy delete the Information from the Website, in which case the User will no longer be able to access certain features of ArtyOwl.com.
Sharing of Information: ArtyOwl.com may share Information with companies, organisations or individuals (“Third Party“) outside of ArtyOwl.com, if ArtyOwl.com has a good-faith belief that access, use, preservation or disclosure of the Information is reasonably necessary on ‘need basis’ to (a) meet any applicable law, regulation, legal process or enforceable governmental request; (b) enforce applicable Terms and Conditions, including investigation of potential violations, (c) detect, prevent, or otherwise address fraud, security or technical issues; (d) protect against harm to the rights, property or safety of ArtyOwl.com, the Users or the public as required or permitted by law; and (e) develop its business. The employees, consultants, representatives of ArtyOwl.com are bound by certain code of conduct and confidentiality policy which obligates them to protect the Information. ArtyOwl.com takes adequate steps to ensure that the Third Party adopts reasonable level of security practices and procedures to ensure security of the Information shared with them.
Technical and Security Measures: ArtyOwl.com has in place appropriate technical and security measures to prevent unauthorised or unlawful access to, accidental loss of, or destruction and damage of the Information. ArtyOwl.com complies with the international standard IS/ISO/IEC 27001 as per the Rules. ArtyOwl.com observes reasonable security measures to protect the Information against hacking and virus dissemination. When ArtyOwl.com collects data through the Website, it is stored in a secure server. ArtyOwl.com uses firewalls and encryption by using Secure Socket Layer (SSL) coding. ArtyOwl.com strive to ensure the security of the Information from being decrypted by hackers, however for reasons outside the control of ArtyOwl.com, security risks may still arise.
Safeguards: ArtyOwl.com endeavors to protect the Information shared by the User and to ensure this, ArtyOwl.com have put in place suitable mechanism. ArtyOwl.com takes necessary efforts to ensure that there is no unauthorised use or transmission of Information; however, the User fully understands and acknowledges that information transmitted to ArtyOwl.com may be subject to certain risk. The User is aware of the limitations and agrees and undertakes not to hold ArtyOwl.com liable for any unintended access, loss or destruction of the Information. User is strongly advised not to send full credit or debit card details in unencrypted electronic communications with ArtyOwl.com. ArtyOwl.com maintains physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of the Information.
External Links: ArtyOwl.com may send to User, other information about the various products, Website ,its business, business partners or relating to other companies through newsletters, SMS updates, or e-mails (“Updates”). If the User does not wish to receive the Updates, the User can unsubscribe by following the un-subscription process. The process to unsubscribe may take a minimum of least seven (7) working days (excluding Saturdays, Sundays and other national or public holidays) from the date of receipt of the request to unsubscribe. The User may contact the customer care number [Customer Care # 989257 17 17] or send an e-mail to ArtyOwl.com at[[email protected]]. Further, while visiting the Website, the User may come across links to other websites. The User shall be solely responsible for the User’s visit or association with those websites and ArtyOwl.com shall not be responsible in any manner whatsoever for User’s visit or association with such websites.
IP Addresses: The Website of ArtyOwl.com may collect internet protocol (“IP“) addresses for system administration, security, and statistical analysis purposes. An IP address is a number that is automatically assigned to a computer whenever it is connected to the Internet. We may log these addresses and analyze them to understand where requests originate so that we can provide the most efficient service, enhance security, ensure appropriate usage and produce traffic volume statistics.
Data Retention: ArtyOwl.com may retain Information about customers as necessary for business purposes and as required by government regulation for a suitable period. Information provided to ArtyOwl.com will be deleted if the User does not access the system for a continuous period of  months. ArtyOwl.com endeavours to carefully dispose of records and delete Information after the expiration of the data retention period.
Name: Nirzari Bhide
Designation: Account Manager
Contact number: 9867955572
Email Id: [email protected]
The Grievance Officer shall expeditiously within one (1) month from the date of receipt of grievance, reply and attempt to resolve the same to the best of its knowledge.